Frequently Asked Questions
Who can use TaskMetro?
Anyone who needs Bengaluru tasks handled without traveling — NRIs, out‑of‑state residents, remote professionals, businesses, and even local residents who need help with time-consuming errands.
What proof of completion do I receive?
We share time‑stamped photos, original receipts (scanned/physical), GPS logs where relevant, plus a summary of steps taken. You'll have a complete digital trail.
Do you handle sensitive documents?
Yes, with strict SOPs: sealed envelopes, chain‑of‑custody logs, identity verification, and special handling fees may apply for high-value or confidential items.
How do payments work?
Upfront base fee to initiate the task, then runner time and travel at actuals. Digital invoice provided with all receipts attached. We accept UPI, bank transfer.
Can you guarantee same‑day completion?
We try our best for urgent tasks, but government offices, queues, and third‑party policies may affect timelines. We'll communicate clearly about expected completion and any delays.
Is TaskMetro a legal representative?
No. We're an errand service facilitating submissions, collections, and logistics. We don't provide legal, medical, or professional advisory services.
What areas do you cover in Bengaluru?
We cover all Bengaluru urban limits. For tasks in outskirts or nearby cities, please inquire and we'll assess feasibility.
How do I track my task?
You'll receive live updates via your preferred channel (email/WhatsApp/phone) with photos, status updates, and estimated completion times.
What if the task cannot be completed?
If we determine a task is infeasible after assessment, we refund runner time and travel charges. The base fee covers planning and coordination.
Can I schedule recurring tasks?
Absolutely! We offer subscriptions for regular errands like bill payments, property checks, or document pickups. Contact us for custom pricing.